OK - I am offline since the 10th of March (no Internet and no telephone line) due to the incompetence and complex, rigid processes from TalkTalk.co.uk. Not able to cancel a cancellation or change the owner of the contract (within 47 days, they can only send paperwork for this process). On Monday my land line went dead and had to buy (13th of March) a new land line (£129 + £20 deposit because no credit check was possible - because of that I couldn’t order online and recieve other benefits from ordering online - WTF) from BT in order to get broadband from any other provider (Oragne, Virgin, TalkTalk).

I am pretty much @~#£4%*&. Customer service or customer orientated service offerings is something which the telecoms industry, here in UK, has never heard of.

W O R K 

I am pretty much frustrated becaus of work, management, managerial decision making and people skills etcetera.

On a scale from 0-10, I am rock bottom 0. Completely demotivated.

University

Nothing new - doing good, an A for the last Presentation (strategic management, change etc.) and for the Essay and the second Presentation I expect the same. I realize that I have a lot more time on my hands now without the Internet, for reading additional books and the whole weekly Economist prind edition.

Philanthropy / Sport Relief Day - 14th March 2008

I’ll upload some photos from Sport Relief Day ASAP when my Internet is back. I took mainly some calls for donations that evening. Was a nice day.

cya all later online. Michael.